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Navigation and Health Helplines

Navigation and Health Helplines

Health helplines and navigation services that provide support, and information and resources for specific conditions.

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Asthma and Allergy HelpLine Provided by: Asthma Canada

Offers a free telephone and email service where Certified Respiratory Educators (CREs) can answer questions about asthma and allergies and provide expert advice.

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Ask a Professional Provided by: Canadian Virtual Hospice - AKA: Portail Palliatif Canadien

Healthcare experts provide confidential answers to questions posed online about life-limiting illness, palliative care, loss, and grief. Professionals include physicians, nurses, social workers, pediatric specialists, spiritual care advisors, a grief specialist, a children's grief specialist, a pharmacist, and an Indigenous Elder.

The service is not meant to be a substitute for direct medical advice and/or care and the team cannot provide advice regarding diagnosis or medical treatment.

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Arthritis Line Provided by: Arthritis Society Canada

Provides a free telephone and email information service that answers to questions about arthritis.

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Amputee Online Information and Resources Provided by: War Amps

Provides online resources and person navigated comprehensive support through a phone call or email.

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Alzheimer Society Counselling Provided by: Alzheimer Society of PEI

Provides counselling services for individuals living with dementia and/or family caregivers through telephone support, family interventions, and one-on-one sessions.

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ALS Society Referral Program Provided by: ALS Society of Prince Edward Island - AKA: ALS PEI

Provide referrals for outside services such as counselling or other supports according to need. Examples include, but not limited to:

Home Care
Integrated Palliative Care Program
Accessibility Support
Income Support
Hospice

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ALS Society Phone Support Provided by: ALS Society of Prince Edward Island - AKA: ALS PEI

Emotional support, general information and specific information about programs and services offered by phone to individuals affected by ALS and healthcare professionals.

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After Stroke Program Provided by: March of Dimes Canada - AKA: MODC

Provides support to caregivers and individuals recovering from a stroke. Includes:

Skill development
Peer support
Exercise and movement
Speech and communication
Education

Once registered, a local After Stroke coordinator will contact the applicant and develop personalized plan together.

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811 Telehealth Service Provided by: Government of Prince Edward Island - Department of Health and Wellness

Registered nurses are available 24-hours a day to answer health questions over the phone and will:

Help you determine whether you require emergency or non-urgent medical attention
Provide current, reliable information related to your health issue
Offer helpful guidance about health services available in the province
Website provides useful information about when to call 911 vs 811

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Navigation and Health Helplines

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