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Consumer Complaints

Consumer Complaints

Services that provide information and/or allow individuals to file formal complaints about businesses, medical or non-medical professionals, government agencies, landlords, tenants, and more.

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Make a Complaint Under the French Language Services Act Provided by: Government of Prince Edward Island - Department of Economic Development, Trade and Artificial Intelligence - AKA: Economic Development, Innovation and Trade (former name)

Complaints can be submitted about a government institution that has not complied with the French Languages Services Act.

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Massage Therapists Complaint Provided by: College of Massage Therapists of Prince Edward Island - AKA: CMTPEI

Responds to and investigates complaints from members of the public about massage therapists practising in Epekwitk / PEI. Complaints can be a range of professional conduct issues and all complaints must be submitted in writing.

Email directly through website

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Nurses and Midwives of PEI Complaints Provided by: Prince Edward Island College of Nursing and Midwifery - AKA: PEICNM;College of Registered Nurses of PEI (former name); College of Registered Nurses and Midwives of PEI (former name)

Responds to and investigates complaints from the public regarding the standards of practice about registered nurses, nurse practitioners, registered psychiatric nurses, and midwives.

The nature of the complaint affects how it is handled. The resolution process may involve mediation, dismissal, investigation by an Investigation Committee or Investigator, or possibly a hearing. Complaints cannot be anonymous.

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Optometrists Complaints and Investigations Provided by: Prince Edward Island College of Optometrists

Responds and investigates complaints from members of the public about optometrists licensed by the PEI College of Optometrists. Complaints can be about any alleged misconduct. All complaints must be submitted in writing.

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PEI Psychologists Complaints Provided by: PEI Psychologists Registration Board

Investigates and addresses complaints made against registrants - psychologists, psychological associates, and candidates.

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Pharmacy Complaint Provided by: Prince Edward Island College of Pharmacy - AKA: PEICP

Responds to and investigates complaints from members of the public regarding the practice of a registrant or the operation of a pharmacy in Epekwitk / PEI. Complaints can be a range of professional conduct issues, but excludes the following:

Fees and related financial issues
Billing or money collection problems
Services not related to one's health care needs
Problems caused by one's own inappropriate conduct

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Physicians and Surgeons Complaints and Investigations Provided by: College of Physicians and Surgeons of Prince Edward Island

Responds to and investigates complaints from members of the public about doctors licensed by the College to practice medicine in Epekwitk / PEI. Complaints can be about any alleged misconduct.

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Physiotherapists Concerns and Complaints Provided by: PEI College of Physiotherapists

Manages and responds to concerns and complaints about physiotherapists in PEI.

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Police Commissioner Complaint Provided by: Office of the Police Commissioner

Helps to file a complaint about officers who breached the Code of Professional Conduct and Discipline. The officers include: