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Office of the Ombudsperson - File a Complaint

Legal

Provides impartial and independent investigations into complaints from citizens against public sector bodies. The Ombudsperson evaluates the fairness of processes, treatment, and decision-making by public agencies.

Complaints can be made about decisions, recommendations (including those made to a Minister) that are made, and acts that were done or omitted to be done by the following groups::

  • Boards, commissions, associations, and other bodies where:
    • All members are appointed under an Act or by an Order in Council.
    • All members are public officers or servants of the Government, or are directly or indirectly accountable to the Government.
  • Health PEI
  • Municipalities
  • Council members, including allegations of conflict of interest or breaches of a code of conduct
  • Board members
  • Government officers and employees

See the OmbudsPEI website for details about complaints that cannot be accepted.

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Service Description

Provides impartial and independent investigations into complaints from citizens against public sector bodies. The Ombudsperson evaluates the fairness of processes, treatment, and decision-making by public agencies.

Complaints can be made about decisions, recommendations (including those made to a Minister) that are made, and acts that were done or omitted to be done by the following groups::

  • Boards, commissions, associations, and other bodies where:
    • All members are appointed under an Act or by an Order in Council.
    • All members are public officers or servants of the Government, or are directly or indirectly accountable to the Government.
  • Health PEI
  • Municipalities
  • Council members, including allegations of conflict of interest or breaches of a code of conduct
  • Board members
  • Government officers and employees

See the OmbudsPEI website for details about complaints that cannot be accepted.

Products specifications
Eligibility:Open to all
Fees:No fees
How to Access:The complaint must first try to be resolved through the organization's internal complaint/appeal process. If no resolution, submit the online complaint form or download the PDF complaint form available online then mail or email to the Ombuds PEI
Documents Required:Documents associated with the complaint including:
- Your name, address, and phone number
- The name of the department, authority or agency you are complaining about
- Details about your complaint
- An explanation of what you have done to resolve the problem, including results of any reviews and appeals
- Information about why you feel you were treated unfairly
- Copies of any relevant documents, such as review or appeal decisions
Language:English * French
Website:https://ombudspei.ca/complaints-fairness/https://ombudspei.ca/ombuds-pei-complaint-form/
Coverage Area:Epekwitk / Prince Edward Island

OmbudsPEI

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