Advocacy and Navigation

• Learning about arthritis
• Taking an active role in treatment planning
• Communicating with health care teams
• Making informed decisions about care
• Understanding coverage options
• Advocating for change and influencing health care policies

Helps families with children who have complex medical needs navigate the healthcare system, finding both medical and non-medical services through support, education, advocacy, and referrals to programs and services. Includes:

• Understand medical diagnosis and needs
• Answer questions about screening, testing, and care plans
• Navigate the healthcare system
• Listen to concerns
• Connect with programs and services (social programs, community groups, counselling, spiritual care)
• Support during out-of-province medical travel
• Coordinate care between provinces
• Connect to financial resources for medications, travel, and medical supplies

Note: The navigators cannot provide medical care.

Provides help in accessing federal and provincial supports and services through application form assistance and advocacy for disability related issues.

Access to Services and Opportunities: Advocacy and support for individuals with a variety of disability issues. Includes:

• Accessibility and barrier free design
• Housing
• Transportation
• Education
• Human rights

Disability Benefit Applications and Appeal: Assistance with applications and appeals for federal and provincial programs. Includes:

• Canada Pension Plan (CPP) Disability
  
• Disability Tax Credit (DTC)
  
• Registered Disability Savings Plan
  
• AccessAbility Supports Program
• Income Support Program
• Home Renovation Program
• PEI Affordable Housing Program
• IRAC Appeals
• Home Heating Assistance Program

• Protecting the legal and financial interests of children under age 18 years
• Establishing and maintaining an infant Trust
• Protecting the legal, financial and personal and health care interests of vulnerable adults who require assistance in decision-making
• Acting as an independent interest for minors or persons with disabilities on insurance settlements or in court matters with financial implications to the person
• Administer the estates of missing or deceased persons

• Staff visits families to provide information and assess individual needs
• Helping connect families to services and supports in the community
• Parent support networks and parent-to-parent connections
• Assisting families in planning meetings with supports such as schools, government and non-profit agencies
• Helping families work together with professionals involved in their loved one's care

• General information about hearing loss
• Advice, personal support and referrals
• Information about services that may be helpful
• Share personal experiences around hearing loss

Provides free Disability Tax Credit (DTC) navigation services by phone or online to help individuals with disabilities connect with available resources and supports. Includes:

DTC Eligibility Determination

• One-on-one support session
• Presentations for staff, clients, and public
• A Medical referral network for part B filling
• Resources in French and English
• A roadshow throughout Atlantic Canada and more

Provides confidential telephone and email support to Individuals who are blind or partially sighted as well as their friends and family to help access the right programs and services such as support groups, and assistive technologies.

Email directly through website