Consumer Complaints

Receives and responds to compliments and complaints from users of PEI's health care system. Submissions can be made online, by phone, or by mail.

Anyone with concerns about the conduct of an RCMP police officer, civilian member or a supernumerary special constable can make a complaint.

No direct involvement in the incident is necessary, complaints can be made on behalf of someone else, or as a witness to an incident.

The RCMP member must have been performing their duties at the time of the conduct concern.

Email directly through website

• Home phone
• Long distance phone services (including prepaid calling cards)
• Subscription TV services provided by cable, Internet Protocol television (IPTV), and national satellite direct-to-home (DTH) TV service providers
• Wireless phone services (including voice, data, and text)
• Wired and wireless internet access services
• White page directories, directory assistance, and operator services
• Other unregulated retail telecom services (other than those that are excluded from their mandate)

• Compliance with contract terms and commitments (but not the contract terms themselves)
• Billing disputes and errors (but not the price of the service itself)
• Service delivery complaints: Installation, repair or disconnection of service * Quality of the service or unreasonable interruptions to service * Transfers of service from one provider to another
• Credit management complaints: Security deposits * Payment arrangements * Collections treatment of customer accounts