Provides consumer protection for air travellers. Helps air passengers resolve complaints about air travel within, to and from Canada.

Accepts complaints about:
  • Flight delays and cancellations
  • Missed connections and schedule changes
  • Lost, delayed or damaged baggage
  • Denied boarding
  • Bumping due to overbooking
  • Cases where a passenger feels that the airline's contract is unclear, unjust, unreasonable or discriminatory
Does not accept complaints about:
  • Level or quality of customer service
  • Independent loyalty programs
  • Travel agents or tour operators
  • Safety, security or noise on aircraft
  • Airport terminal or security problem
  • Unfair competitive practices
  • Bilingual service
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Provides free confidential self-help in-person, phone and online meetings for individuals impacted by a friend or family member's alcohol addiction.

Meetings are also available on the AI-Anon App.

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Provides in-person and online peer support meetings and a 12-step program of recovery for individuals who have a problem with alcohol abuse. There are two kinds of meeting:

  • Closed meeting: Open to individuals with a desire to stop drinking
  • Open meeting: Open to members of the community who wish to support a family member or friend in recovery or someone who may be looking for more information on AA
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Online listings of alerts and advisories issued by Government of PEI departments. Includes:
  • Safety
  • Service and office closures
  • Roads conditions notices
  • Burn bans
  • Water notices
  • Public health
  • And many more
Note: Does not include Health PEI notices
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Online peer support substance use health meetings. Participants are supported to find their own pathway to increase wellness and progress toward health goals in a stigma-free environment through connecting to fellow participants and sharing experiences.
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Provides weekly online meeting via Zoom. Variety of different topics or issues are covered.

Email directly through the website to register.

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Emotional support, general information and specific information about programs and services offered by phone to individuals affected by ALS and healthcare professionals.
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Provide referrals for outside services such as counselling or other supports according to need. Examples include, but not limited to:

  • Home Care
  • Integrated Palliative Care Program
  • Accessibility Support
  • Income Support
  • Hospice
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Online and in-person information, education and resources about dementia for individuals living with dementia, caregivers, and family members.
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Provides in-person and online support groups for caregivers, friends and family members of individuals living with dementia. In-person support groups are held in Charlottetown, O'Leary, Summerside, Montague, and Souris. Features of meetings include:

  • Exchanging stories and making friends
  • Accessing the most current information about dementia
  • Learning and sharing practical tips
  • Decreasing feelings of loneliness and isolation
  • Finding a sense of hope
  • Connecting with others who understand



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