Settlement Services - Newcomer Settlement Services

AKA: NSS
Provided by: Immigrant and Refugee Services Association Prince Edward Island - AKA: IRSA; IRSAPEI; PEIANC (former name); PEI Association for Newcomers to Canada (former name) ; Immigrant & Refugee Services Association
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Service Description

Helps new immigrants to Canada though orientation, translation, interpretation, referrals to community resources, para-professional counselling, and general information. Specific areas of assistance may include but are not limited to:

  • Immigration and travel: Help applying PR, changing immigration visa, arranging appointments with immigration officers, dealing of misinformation on documents and more
  • Taxes and tax benefits: Help contacting CRA behalf of clients for various purposes, providing general tax information, arranging appointments at the volunteer tax clinic and more
  • Health and medical: Help arranging medical appointments, interpreters, health card, application for eligible programs and more
  • Social services and child and family services: Help as a liaison between clients and the social workers for obtaining services, facilitating meetings, contacting for any questions and more
  • Other services: Search for daycare facilities, coordinate translation of driver's licence, act as a mediator between clients and their landlords and more.


Information

Eligibility:
Open to registered IRSA clients who do not yet have Canadian citizenship including:
-Individuals with a Permanent Resident Card (AKA Maple Leaf Card) or Confirmation of Permanent Residence
-Government Assisted Refugees after their first year under the federal Resettlement Assistance Program has ended
-Immigrants who have been allowed to stay in Canada because the federal government intends to grant them Permanent Resident status
-Non-immigrant foreign domestic workers in Canada
-Temporary visa holders (work and student permits, visitor visas)
-Other immigrants who have not yet received citizenship may be eligible
Fees:
No fees
How to Access:
Individuals who are not registered clients can book an appointment with an Intake Worker to become clients for free * Existing clients can drop in, call or contact through website to make an appointment
Documents Required:
Depends on specific service being provided * Staff will inform clients of what documents are required
Language:
Arabic * English * French * Mandarin * Vietnamese * Interpreters are available in 26 other languages and multiple languages are available on call
Website:
https://www.irsapei.ca/en/newcomer-settlement-services
Coverage Area:
Epekwitk / Prince Edward Island

Service Locations & Contact Info