Record Suspensions
Service Description
Helps individuals who were convicted of a criminal offense, but have completed their sentence and demonstrated that they are law-abiding citizens for a prescribed number of years, to have their criminal record kept separate and apart from other criminal records. A record suspension removes the criminal record from the Canadian Police Information Centre (CPIC) database, meaning that a search of CPIC will not show that the individual has a criminal record or a record suspension.
The Criminal Records Act (CRA) applies only to records maintained by federal organizations. However, most provincial and municipal criminal justice agencies also restrict access to their records once they are notified that a record suspension has been granted.
Note: Individuals can apply directly to the Parole Board of Canada (PBC) for a record suspension. A lawyer or third-party service provider is not required to apply.
Information
- Have been convicted of an offence in Canada under a federal act or regulation of Canada as an adult
- Have been convicted of a crime in another country and were transferred to Canada while serving that sentence under the Transfer of Offenders Act or International Transfer of Offenders Act
- Have completed all sentences including fines and probation orders
Tue:9am - 7pm
Wed:9am - 7pm
Thu:9am - 7pm
Fri:9am - 7pm
Service Locations & Contact Info
- 410 Laurier Avenue West, 5th Floor, Ottawa, ON K1A 0R1
- Coverage Area:Kanata / Canada
- Disabilities Access:Wheelchair accessible
- National Office: Mon-Fri 9am-7pm * Atlantic Regional Office: 24/7 automated phone hours


