Railway, Rail Shipper and Community Help Line
Provided by: Government of Canada - Canadian Transportation Agency - AKA: CTA
Service Description
Provides information, guidance and dispute resolution about:
- Level of service provided by railway companies to shippers
- Rail noise and vibration
- Railway crossings and other issues
- Help with shipper and community rights and obligations
Information
Eligibility:
Open to all
Fees:
No fees
How to Access:
Call
Documents Required:
Not applicable
Program Hours:
Mon:9am - 6pm
Tue:9am - 6pm
Wed:9am - 6pm
Thu:9am - 6pm
Fri:9am - 6pm
Tue:9am - 6pm
Wed:9am - 6pm
Thu:9am - 6pm
Fri:9am - 6pm
AST phone hours
Program Phone Numbers:
Language:
English * French
Coverage Area:
Canada
Service Locations & Contact Info
- 60 Laval Street, Unit 01, Gatineau, QC J8X 3G9
- Coverage Area:Canada
- Disabilities Access:Wheelchair accessible
- Mon:9am - 9pm
Tue:9am - 9pm
Wed:9am - 9pm
Thu:9am - 9pm
Fri:9am - 9pm
- AST hours