Provincial Children with Complex Needs Navigator

AKA: Children with Complex Needs Navigation Program
Provided by: Health PEI
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Service Description

Helps families with children who have complex medical needs navigate the healthcare system, finding both medical and non-medical services through support, education, advocacy, and referrals to programs and services. Includes:

  • Understand medical diagnosis and needs
  • Answer questions about screening, testing, and care plans
  • Navigate the healthcare system
  • Listen to concerns
  • Connect with programs and services (social programs, community groups, counselling, spiritual care)
  • Support during out-of-province medical travel
  • Coordinate care between provinces
  • Connect to financial resources for medications, travel, and medical supplies

Note: The navigators cannot provide medical care.

Information

Eligibility:
Children ages 17 years and younger with complex needs who have:
-Physical, developmental, behavioral, or emotional condition impacting daily abilities
-Health condition lasting or expected to last at least 12 months
-At least two of following:
  • An ongoing need for prescribed medication and/or supplements
  • Frequent or ongoing need for medical care, mental health services, and/or extra educational supports
  • Frequent or ongoing need for medical therapies (physical, speech, occupational therapy)
    • Fees:
    No fees
    How to Access:
    Submit the Complex Needs Navigator Referral Form online or call to get help with completing the referral form
    Documents Required:
    Completed Complex Needs Navigator Referral Form
    Program Hours:
    Mon:8am - 4pm
    Tue:8am - 4pm
    Wed:8am - 4pm
    Thu:8am - 4pm
    Fri:8am - 4pm
    Phone hours
    Program Email:
    cwcnnavigator@ihis.org
    Program Phone Numbers:
    Language:
    English * Interpretive services are available
    Website:
    https://www.princeedwardisland.ca/en/service/children-with-complex-needs-na(...)
    Coverage Area:
    Epekwitk / Prince Edward Island

    Service Locations & Contact Info