Ombudsman at Canada Post
Provided by: Canada Post
Service Description
Independently investigates complaints that haven't been resolved by Canada Post. The Ombudsman is the final appeal authority for these complaints and the investigation is done in a fair, unbiased, and confidential manner.
Information
Eligibility:
Open to all
Fees:
No fees
How to Access:
Canada Post must have first investigated and closed your ticket (contact Canada Post for ticket number). Complaints to the Ombudsman can be sent via online form, fax, or mail using a printable form.
Documents Required:
Completed Appeal Form
Language:
English
Coverage Area:
Canada
Service Locations & Contact Info
- Private location, Ottawa
- Coverage Area:Canada
- Disabilities Access:Not applicable
- Mon:9am - 6pm
Tue:9am - 6pm
Wed:9am - 6pm
Thu:9am - 6pm
Fri:9am - 6pm
- AST
