Office of the Ombudsperson

Provided by: Legislative Assembly of PEI

Service Description

Provides impartial and independent investigations into complaints from citizens against public sector bodies. The Ombudsperson evaluates the fairness of process, treatment, and decision-making by public agencies.

Complaints can be made about decisions, recommendations (including those made to a Minister) that are made, and acts that were done or omitted to be done by the following groups:
  • Boards, commissions, associations, and other bodies if:
    • All members are appointed by an Act or by an order of Cabinet
    • All members are public officers or servants of the Government or are directly or indirectly responsible to the Government
  • Health PEI
  • Municipalities
  • Council members (including allegations of conflict of interest or contravention of a code of conduct)
  • Board members
  • Officers and employees of the Government
See website for details about complaints that cannot be accepted.

Information

Eligibility:
Open to all
Fees:
No fees
How to Access:
The complaint must first try to be resolved through the organization's internal complaint/appeal process. If no resolution, call or email the Ombudsperson for steps to begin complaint process.
Documents Required:
Documents associated with the complaint
Language:
English * French
Coverage Area:
Epekwitk / Prince Edward Island

Service Locations & Contact Info