Financial and Consumer Services Division - Consumer Complaints

Provided by: Government of Prince Edward Island - Department of Justice and Public Safety - AKA: JPS
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Service Description

Helps to file a complaint against eligible types of consumer transactions in PEI. Includes:
  • Investments
  • Insurance
  • Real estate trading
  • Trust and loan companies
  • Payday lending
  • Credit reporting and disclosure
  • Direct selling (includes door-to-door salespeople)
  • Debt collection
  • Cemeteries and funeral services
  • Charitable lotteries
Note: Must make attempts to resolve the issue by informing the business before submitting a complaint to the division.

Information

Eligibility:
Open to all
Fees:
No fees
How to Access:
If unable to resolve the issue directly with the business, file a complaint via email or mail
Documents Required:
A copy of the written complaint you made to the business * Any response they have sent back * Any other relevant supporting documents
Program Email:
ccs@gov.pe.ca
Language:
English * French
Website:
https://www.princeedwardisland.ca/en/information/justice-and-public-safety/(...)
Coverage Area:
Epekwitk / Prince Edward Island

Service Locations & Contact Info