eServiceCanada

AKA: Service Canada Service Request; Service Canada e-Service; Contact Service Canada Online During COVID-19 (formerly)
Provided by: Government of Canada - Service Canada - AKA: Employment and Social Development Canada; ESDC; Human Resources and Skills Development (former name)

Service Description

An online form that allows the public to contact Service Canada to request a phone call, book an appointment or apply for a Social Insurance Number.

Phone calls can be requested for questions about:
  • Employment Insurance (EI)
  • Canada Pension Plan (CPP) / Canada Pension Plan Disability
  • Old Age Security (OAS)
  • Guaranteed Income Supplement (GIS)
  • Veterans Affairs Canada services
  • Social Insurance Number (SIN) information
  • Ukraine immigration measures: financial assistance
  • Record of employment on the web (ROE web)
  • Canadian Dental Care Plan (CDCP)
Service Canada will respond within two business days by phone. If a request cannot be completed by phone, you will be offered an in-person appointment at a Service Canada Centre.

Appointments can be booked at a Service Canada location for:
  • Biometrics Collections
  • Passport Services
Apply online for a Social Insurance number.

Information

Eligibility:
Open to all
Fees:
No fees
How to Access:
Visit website to complete the online e-Services form
Documents Required:
Not applicable
Program Hours:
24/7 service
Language:
e-Service form is in English but responses can be in other languages
Coverage Area:
Canada

Service Locations & Contact Info

    • Ottawa, ON
      • Coverage Area:
        Canada
      • Disabilities Access:
        Not applicable
      • 24/7 website