Employment Insurance - Regular Benefits
AKA: EIProvided by: Government of Canada - Service Canada - AKA: Employment and Social Development Canada; ESDC; Human Resources and Skills Development (former name)
Service Description
Provides income support benefits to individuals who lose their jobs through no fault of their own (ex: shortage of work, seasonal, or mass lay-offs) and are available for and able to work but cannot find a job.
Generally the basic rate is calculated at 55% of average insurable weekly earnings, up to a maximum amount. EI can be paid out from 14 weeks to a maximum of 45 weeks, depending on the regional unemployment rate.
Applications are to be made as soon as employment stops, even if the Record of Employment (ROE) has not been received. Benefits may be lost if the claim is submitted more than four weeks after the last day of work.
In most cases, individuals who quit their job due to a refusal to comply with their employer's mandatory COVID-19 vaccination policy will not be eligible for EI benefits. See website for list of exceptions.
More information on EI benefits: https://www.canada.ca/en/services/benefits/ei/ei-regular-benefit/benefit-amount.html
Generally the basic rate is calculated at 55% of average insurable weekly earnings, up to a maximum amount. EI can be paid out from 14 weeks to a maximum of 45 weeks, depending on the regional unemployment rate.
Applications are to be made as soon as employment stops, even if the Record of Employment (ROE) has not been received. Benefits may be lost if the claim is submitted more than four weeks after the last day of work.
In most cases, individuals who quit their job due to a refusal to comply with their employer's mandatory COVID-19 vaccination policy will not be eligible for EI benefits. See website for list of exceptions.
More information on EI benefits: https://www.canada.ca/en/services/benefits/ei/ei-regular-benefit/benefit-amount.html
Information
Eligibility:
Individuals may be available if they:
-Were employed in insurable employment
-Lost their job through no fault of their own
-Have been without work and without pay for at least seven consecutive days in the last 52 weeks
-Have worked for the required number of insurable employment hours in the last 52 weeks or since the start of the last EI claim, whichever is shorter
-Are ready, willing and capable of working each day
-Are actively looking for work
Other criteria applies * See website for details
-Were employed in insurable employment
-Lost their job through no fault of their own
-Have been without work and without pay for at least seven consecutive days in the last 52 weeks
-Have worked for the required number of insurable employment hours in the last 52 weeks or since the start of the last EI claim, whichever is shorter
-Are ready, willing and capable of working each day
-Are actively looking for work
Other criteria applies * See website for details
Fees:
No fees
How to Access:
Apply online
Documents Required:
The dates, Sunday to Saturday, and earnings of your highest paid weeks of insurable earnings * See website for details of supporting information required
Language:
English * Some sites offer French services * Other languages available by phone
Coverage Area:
Canada
Service Locations & Contact Info
- Jean Canfield Building, Main Floor, 191 Great George Street, Charlottetown, PE C1A 4L2
- Coverage Area:Queens County
- Disabilities Access:Wheelchair accessible
- Mon:8:30am - 4pm
Tue:8:30am - 4pm
Wed:8:30am - 4pm
Thu:8:30am - 4pm
Fri:8:30am - 4pm
- 1-800-O-CANADA phone line open Monday-Friday 8am-5pm local time
Appointments are recommended as walk-in service is limited. Request an appointment through the online form at: https://eservices.canada.ca/en/service/ .
- 491 Main Street, Montague, PE C0A 1R0
- Coverage Area:Kings County
- Disabilities Access:Wheelchair accessible
- Mon:8:30am - 4pm
Tue:8:30am - 4pm
Wed:8:30am - 4pm
Thu:8:30am - 4pm
Fri:8:30am - 4pm
- 1-800-O-CANADA phone line open Monday-Friday 8am-5pm local time
Appointments are recommended as walk-in service is limited. Request an appointment through the online form at: https://eservices.canada.ca/en/service/ .
- 371 Main Street, O'Leary, PE C0B 1V0
- Coverage Area:Prince County
- Disabilities Access:Wheelchair accessible
- Mon:8:30am - 4pm
Tue:8:30am - 4pm
Wed:8:30am - 4pm
Thu:8:30am - 4pm
Fri:8:30am - 4pm
- 1-800-O-CANADA phone line open Monday-Friday 8am-5pm local time
Appointments are recommended as walk-in service is limited. Request an appointment through the online form at: https://eservices.canada.ca/en/service/ .
- Access PEI, 15 Green Street, Souris, PE C0A 2B0
- Coverage Area:Kings County
- Disabilities Access:Wheelchair accessible
- Mon:8:30am - 4pm
Tue:8:30am - 4pm
Wed:8:30am - 4pm
Thu:8:30am - 4pm
Fri:8:30am - 4pm
- 1-800-O-CANADA phone line open Monday-Friday 8am-5pm local time
Appointments are recommended as walk-in service is limited. Request an appointment through the online form at: https://eservices.canada.ca/en/service/ .
- Government of Canada Building, 294 Church Street, Summerside, PE C1N 0C1
- Coverage Area:Prince County
- Disabilities Access:Wheelchair accessible
- Mon:8:30am - 4pm
Tue:8:30am - 4pm
Wed:8:30am - 4pm
Thu:8:30am - 4pm
Fri:8:30am - 4pm
- 1-800-O-CANADA phone line open Monday-Friday 8am-5pm local time
Appointments are recommended as walk-in service is limited. Request an appointment through the online form at: https://eservices.canada.ca/en/service/ .
- 48 Mill Road, Wellington Station, PE C0B 2E0
- Coverage Area:Prince County
- Disabilities Access:Wheelchair accessible
- See website for days and times location is open
1-800-O-CANADA phone line open Monday-Friday 8am-5pm local time
