Employment Insurance - Caregiving Benefits

Provided by: Government of Canada - Service Canada - AKA: Employment and Social Development Canada; Human Resources and Skills Development

Service Description

Provides Caregiving Benefits through Employment Insurance. Eligible caregivers could receive financial assistance of up to 55% of their earnings, to a maximum of $547 a week. These benefits will help them take time away from work to provide care or support to a critically ill or injured person or someone needing end-of-life care.

Caregivers do not have to be related to or live with the person they are caring for but they must consider you to be like family. There are 3 types of caregiving benefits:
  • Family Caregiver Benefit for Children: Providing care to a critically ill or injured person under 18 years (maximum weeks payable up to 35 weeks)
  • Family Caregiver Benefit for Adults: Providing care to a critically ill or injured person 18 years or older(maximum weeks payable up to 15 weeks)
  • Compassionate Care Benefits: A person of any age who requires end-of-life care (maximum weeks payable up to 26 weeks)

Eligible caregivers can receive benefits during the 52 weeks following the date the person is certified by a medical doctor or nurse practitioner to be critically ill or injured or in need of end-of-life care. Eligible caregivers can take the weeks of benefits within this timeframe either all at once or in separate periods.

The weeks of benefits can be shared by eligible caregivers, either at the same time or one after another.

Information

Eligibility:
-Caregivers must be a family member or be considered to be like a family member
-Regular work earnings must have decreased more than 40% for at least one week due to having to take time off work to provide care/support
-Have accumulated 600 insured hours of work in the 52 weeks before the start of a claim, or since the last claim (whichever is shorter)
Fees:
No fees
How to Access:
Complete an online application form
Documents Required:
See website for list of details required for application form * Completed Attestation Form if not a family member * Certification from a medical doctor or nurse stating that the person receiving care/support is critically ill, injured or needing end-of-life care
Language:
English * Some sites offer French services * Other languages available by phone
Coverage Area:
Canada

Service Locations & Contact Info

      • Disabilities Access:
        Wheelchair accessible
      • Mon:8:30am - 4pm
        Tue:8:30am - 4pm
        Wed:8:30am - 4pm
        Thu:8:30am - 4pm
        Fri:8:30am - 4pm
      • 1-800-O-CANADA phone line open Monday-Friday 8am-5pm AST
        COVID-19 UPDATE: An in person appointment can be requested by filling out the online service request form (https://eservices.canada.ca/en/service/). Once submitted, a Service Canada officer will call you back within 2 business days.
    • Toll-Free Number
      1-800-O-CANADA * Toll-free Across Canada and the United States
      1-800-622-6232
    • TTY
      Toll-free Across Canada and the United States
      1-800-926-9105
    • 491 Main Street, Montague, PE C0A 1R0
      • Coverage Area:
        Kings County
      • Disabilities Access:
        Wheelchair accessible
      • Mon:8:30am - 4pm
        Tue:8:30am - 4pm
        Wed:8:30am - 4pm
        Thu:8:30am - 4pm
        Fri:8:30am - 4pm
      • 1-800-O-CANADA phone line open Monday-Friday 8am-5pm AST
        COVID-19 UPDATE: An in person appointment can be requested by filling out the online service request form (https://eservices.canada.ca/en/service/). Once submitted, a Service Canada officer will call you back within 2 business days.
    • Toll-Free Number
      1-800-O-CANADA * Toll-free Across Canada and the United States
      1-800-622-6232
    • TTY
      Toll-free Across Canada and the United States
      1-800-926-9105
    • 371 Main Street, O'Leary, PE C0B 1V0
      • Coverage Area:
        Prince County
      • Disabilities Access:
        Wheelchair accessible
      • Mon:8:30am - 4pm
        Tue:8:30am - 4pm
        Wed:8:30am - 4pm
        Thu:8:30am - 4pm
        Fri:8:30am - 4pm
      • 1-800-O-CANADA phone line open Monday-Friday 8am-5pm AST
        COVID-19 UPDATE: An in person appointment can be requested by filling out the online service request form (https://eservices.canada.ca/en/service/). Once submitted, a Service Canada officer will call you back within 2 business days
    • Toll-Free Number
      1-800-O-CANADA * Toll-free Across Canada and the United States
      1-800-622-6232
    • TTY
      Toll-free Across Canada and the United States
      1-800-926-9105
      • Disabilities Access:
        Wheelchair accessible
      • Mon:8:30am - 4pm
        Tue:8:30am - 4pm
        Wed:8:30am - 4pm
        Thu:8:30am - 4pm
        Fri:8:30am - 4pm
      • 1-800-O-CANADA phone line open Monday-Friday 8am-5pm AST
        COVID-19 UPDATE: An in person appointment can be requested by filling out the online service request form (https://eservices.canada.ca/en/service/). Once submitted, a Service Canada officer will call you back within 2 business days.
    • Toll-Free Number
      1-800-O-CANADA * Toll-free Across Canada and the United States
      1-800-622-6232
    • TTY
      Toll-free Across Canada and the United States
      1-800-926-9105
      • Disabilities Access:
        Wheelchair accessible
      • Mon:8:30am - 4pm
        Tue:8:30am - 4pm
        Wed:8:30am - 4pm
        Thu:8:30am - 4pm
        Fri:8:30am - 4pm
      • 1-800-O-CANADA phone line open Monday-Friday 8am-5pm AST
        COVID-19 UPDATE: An in person appointment can be requested by filling out the online service request form (https://eservices.canada.ca/en/service/). Once submitted, a Service Canada officer will call you back within 2 business days.
      • Disabilities Access:
        Wheelchair accessible
      • Tue:9am - 11am
        Thu:9am - 11am
      • 1-800-O-CANADA phone line open Monday-Friday 8am-5pm AST
        COVID-19 UPDATE: Closed until further notice
    • Toll-Free Number
      1-800-O-CANADA * Toll-free Across Canada and the United States
      1-800-622-6232
    • TTY
      Toll-free Across Canada and the United States
      1-800-926-9105