Consumer, Corporate and Insurance Division - Securities Complaints
Provided by: Government of Prince Edward Island - Department of Justice and Public Safety - AKA: JPS
Service Description
Individuals can file a confidential formal complaint if they have concerns about:
- How their personal investments have been handled
- A company they have invested in
- Possible breach of security laws by a company or individual
Information
Eligibility:
Open to all
Fees:
No fees
How to Access:
Submit a written complaint by letter, email or fax * People who have a concern with their investment account, financial advisor or investment company should attempt to resolve the issue with their financial advisor, branch manager or compliance officer before making a complaint to the Securities Office
Documents Required:
Complaints must be in writing and include: -Your name and contact information-What the complaint is about-Date and time of incidents-Steps you have taken to try to resolve the issue-Names and addresses of those involved and your relationship to the company or individual who is the source of the complaint-Copies of letters, cancelled cheques, account statements, or other documents that help explain and support your complaint (if available)-Other relevant information that would be helpful to better understand your concerns
Language:
English
Coverage Area:
Epekwitk / Prince Edward Island
Service Locations & Contact Info
- 95 Rochford Street, Charlottetown, PE C1A 3T5
- Coverage Area:Epekwitk / Prince Edward Island
- Disabilities Access:Wheelchair accessible
- October to May: Mon-Fri 8:30am-5pm
June to September: 8am-4pm
- General Inquiries
902-368-4550