Complaints and Disputes

Provided by: Government of Canada - Canada Revenue Agency - AKA: CRA

Service Description

Responds to tax and benefit complaints and disputes.

Information

Eligibility:
Individuals, businesses, and tax preparers
Fees:
No fees
How to Access:
Call first to discuss the complaint over the phone. If there is a need to proceed further, a formal review can be started. The process for this depends on the complaint. Please call or see website for details. Additional relevant phone numbers are listed on the website.
Documents Required:
Varies
Program Hours:
Telephone agents are available Monday-Friday (except holidays), 10am-6pm AST
Program Phone Numbers:
Language:
English * French
Coverage Area:
Canada

Service Locations & Contact Info

      • Disabilities Access:
        Not applicable
      • Hours for telephone service vary
    • Individual Tax Account Balance Automated Service
      Toll-free * Provides information about your tax account balance, as well as your last payment amount and date
      1-866-474-8272
    • Toll-Free Number
      Across Canada * TIPS (Tax Information Phone Service) Automated Information System
      1-800-267-6999
    • TTY
      General Inquiries * Toll-free Across Canada
      1-800-665-0354