Canadian Consular Services

Provided by: Government of Canada - Global Affairs Canada - AKA: GAC

Service Description

Provides services to Canadian citizens outside Canada. For non-emergency situation, the services are provided via offices located abroad. For emergency situation, the services are provides via Emergency Watch and Response Centre. The Subjects that are covered by the service include:
  • Face an emergency including natural disaster, violent conflict and political unrest
  • Laws and regulations in other countries
  • Have been arrested or detained
  • Need urgent medical attention
  • Lost Passport
Note: Each case is different and the type and amount of help consular officials can give you depends on the situation. The service does not include immigration, permanent residence, or visas.

Information

Eligibility:
Open to all Canadians outside Canada
Fees:
No fees
How to Access:
Contact the nearest Government of Canada Office (embassy or consulate) or call via emergency line
Documents Required:
Not applicable
Program Hours:
24/7 phone service
Program Phone Numbers:
  • Emergency Watch and Response Centre
    Outside Canada * 24/7 Helpline * Call Collect Where Available
    1-613 996 8885
  • Emergency Watch and Response Centre - TTY
    Outside Canada
    1-613-944-1310
  • Emergency Watch and Response Centre - TTY
    Toll-free Across Canada and the U.S.
    1-800-394-3472
  • Emergency Watch and Response Centre - SMS
    1-613-686-3658
  • Emergency Watch and Response Centre - WhatsApp
    1-613-909-8881
  • Toll-Free Number
    Across Canada and the U.S.
    1-800-387-3124
Language:
English * French
Coverage Area:
Kanata / Canada

Service Locations & Contact Info